FAQ's

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You can contact us either by phone or email. Our email address is office@ninarajak.com. 

You can reach us at the following number:
Monday to Friday 10am - 6pm (CET) 
‪+381 69 4940 980‬
‪+381 69 4940 990‬

All of our items come with a care label. We strongly recommend following these instructions. When it comes to leather, we recommend contacting us for specific care information.

We aim to answer all e-mails within 24 hours, but normally faster than that. Our opening hours are10 am- 6 pm CETduring weekdays. We will take all calls during this time as well. Sometimes we have a high pressure, but if you just stay on the line we’ll take your call.

If you have any questions our customer service team is available to help you. Please note that we do not work on Serbian bank holidays and on Saturdays and Sundays. We will get back to you on the following working day.